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Our Lady & St. Gerard's

R.C. Primary School

Placing God in our hearts we will love, live and learn.

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Pastoral & Family Support

Pastoral Support


Sometimes, children can experience physical and emotional difficulties which can impact on their   academic progress and general wellbeing.  Pastoral   Support needs may be short term - as a result of   bereavement, family difficulties or any significant   changes in the child's life.  Often, children may need   additional support in school to equip them with the   skills to cope with the changes and difficulties in their   lives. 


  At Our Lady & St Gerard's, we aim to provide   the highest quality pastoral support throughout the   school to reduce any barriers to learning and ensure   that children receive their full potential.  


Our Pastoral Support team is made up of Mrs Berry (our Learning Mentor) and Mrs Pinder (our Family Support Worker).  Miss Harvey (Deputy Headteacher & Inclusion Manager) and Mrs McNally (Headteacher & Safeguarding Lead) work closely with the Pastoral Team to ensure that any child, who may need pastoral support, gets the help and support they need.


The aims of pastoral support at OLSG:

  • To support children to address social, spiritual, mental, emotional and physical needs.

  • To maintain an atmosphere in which children feel secure, are encouraged in their learning, growth and social development and know that they are valued within a healthy and safe environment.

  • To reassure parents/carers their children are being given additional support in a safe and nurturing environment.

  • To encourage pupils to recognise and reflect upon their own personal wellbeing and teach them ways that they can make positive steps to deal with difficult situations.

  • To work with a range of stakeholders, parents, support staff, outreach agencies and other schools to ensure the continuity and progress of individual pupils.


The role of the Pastoral Support Team:

  • To support and work alongside parents in addressing pastoral concerns impacting on their child’s learning and development.

  • To work with staff in ensuring good pupil support and build upon the caring and respectful relationships that exist between staff, pupils and families.

  • To provide support to individual children - listening and talking to children who may need support with pastoral issues e.g. self-esteem and confidence, bereavement, managing feelings, anxieties/worries, separation and developing social and friendships skills.

  • Responding to situations as they arise within school.

  • Meeting with parents/carers to discuss issues relating to their child.

  • To ‘signpost’ families to outside services for appropriate provision and support.


How does the Pastoral Support Team work?

  • Sessions can be individual or in small groups and tailored to the child’s individual needs.

  • Sessions might include role-play, puppets, board games, art and craft, therapeutic or social stories and of course time to talk.

  • A pupil’s progress will be reviewed regularly.  Regular feedback will be shared with parents/carers and there will be elements of self-review to allow the child to reflect on their own progress.


Referrals for Pastoral Support:

  • Pupils – pupils can share worries with our Worry Monsters in class and can speak to their own class teacher.  Any child in the school can ask to speak to our Pastoral Team if they have a problem or a worry at school or at home.  They can do this by either approaching the team or by asking a member of staff.  A suitable time will then be arranged to meet.

  • Parents/carers – if you have a pastoral concern regarding your child then you can phone the school, speak to your child’s class teacher or make an appointment to see a member of the Pastoral Team via the school office.  Please call the School office on 01772 335025 or email: to arrange an appointment.   

  • School staff – a Pastoral Support Referral can be made and then a meeting with the pupil will be arranged depending on particular needs.

Parent Information

  • Child Bereavement UK "Child Bereavement UK supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement."

  • Samaritans "Offering a safe place for you to talk, any time you like, in your own way about whatever is going on in your life."

  • Youngminds "YoungMinds is the UK’s leading charity championing the wellbeing and mental health of young people."

  • Child and Adolescent Mental Health Services (CAMHS) "CAMHS stands for Child and Adolescent Mental Health Services. CAMHS are the NHS services that assesses and treat young people with emotional, behavioural or mental health difficulties."

  • Gingerbread "We provide expert advice, practical support and campaign for single parents."

  • Young carers

Family Support


National Domestic Violence helpline:

Men's advice line:


Mental Health: 

Anna Freud - The overarching aim of our services is to build resilience and to help children, young people and families who are in distress.


Wellbeing newsletter January 2021